F&B General Manager

Job Description

An exciting opportunity to join Come Alive, a vibrant, immersive show at the Empress Museum in Earl's Court. We are looking for talented individuals to oversee the food and beverage operations, including management of a food court, bars, and VIP spaces. Ideal for those with a passion for live experiential events and a background in hospitality.

Job Responsibilities

• Operational Management:
  Oversee the day-to-day operations of the F&B outlets, including food court and bars, ensuring smooth running during show times and non-show times. Ensure all aspects of service are executed to the highest standards.
• Financial Accountability:
  Manage financial operations, including budgeting, cost control, and daily/weekly financial reporting. Ensure profitability of F&B outlets while maintaining quality and service.
• Trader and Vendor Management:
  Manage relationships with food vendors and traders, ensuring compliance with operational standards and maintaining a diverse and vibrant food offering for the event.
• Stock Control:
  Monitor and manage stock levels, including procurement of supplies for food, beverage, and cocktail batching, ensuring there is no disruption to service.
• Team Leadership and Recruitment:
  Recruit, train, and manage all F&B staff, ensuring that all team members are performing their roles effectively. Lead large teams and ensure clear communication and motivation across the staff.
• VIP Services:
  Oversee management of VIP spaces, including premium table service, canapés, and elevated food and drink offerings, ensuring a high-end experience for VIP guests.
• Health & Safety Compliance:
  Ensure all F&B areas comply with health, safety, and hygiene regulations. Maintain and enforce standards for food handling, storage, and service.
• Back of House Management:
  Oversee back-of-house operations, including batching of cocktails, stock procurement, maintaining systems, and ensuring all storage areas are kept organised and

Job Requirements

• Passion for Live Shows and Experiential Events:
  We are seeking individuals who thrive in live event environments and are excited by the challenge of running a dynamic F&B operation within an experiential setting.
• Hospitality Experience:
  Proven experience managing food and beverage outlets in the hospitality industry. Background in managing food courts, bars, and large-scale service is essential.
• Leadership Skills:
  Demonstrated ability to manage and lead large teams, fostering a positive and productive working environment. Experience with recruitment and staff management is required.
• Adaptability and Problem-Solving:
  Strong ability to think on your feet and adapt quickly to changing circumstances. Able to manage high-pressure situations calmly and effectively.
• Organisational Skills:
  Excellent organisational and time management skills. Ability to manage multiple tasks simultaneously and ensure smooth operations across multiple outlets.
• Health & Safety Knowledge:
  Familiarity with health and safety regulations in the food and beverage industry, ensuring compliance with relevant laws and best practices.

Location: Empress Museum, Earl's Court

Start Date: ASAP

Salary: £55k - £59k (includes pension and holiday benefits)